Important Customer Information View

Safeway is offering distance learning classes via Zoom and in-person behind-the-wheel training. Our instructors and behind-the-wheel students are instructed to stay home if they do not feel well, which results in an office busy with cancelling and rescheduling behind-the-wheel lessons. We appreciate your patience as we focus first on the safety of instructors, students, parents and our office staff during this pandemic.

Classroom Instruction.  Safeway is conducting classroom instruction in a distance learning format using a secure Zoom meeting. To register for a class session, click the <Register for Distance Learning Classes> button at the top of our home page or view the calendars for a school program or classroom near you listed lower on our home page.  Please review the distance learning expectations and requirements and scroll down to the calendar of classes.

Summer Classes. We have posted distance learning classes for Jun thru Aug. Our community education partners will have their summer registration open soon. Be aware that while we have posted our classes in a distance learning format, the Governor may rescind the variance for distance learning with just a two-week notice. If that happens, we will notify registered students of the options for in-person classes.

Make-Up Students.  Students can register for individual missed classroom lessons by logging into their student account. Click the <Student Login> button in the top right corner of our home page and enter your last name, date of birth and home zip code.  More recent students will also need to enter a PIN.  Go to the Classroom Lessons tab and click <Register for a Make-Up Lesson>.  We are also happy to help over the phone by calling our office during business hours.

You will receive a confirmation email when you register for a make-up lesson and a reminder email two days before the meeting.  To access the Zoom meeting credentials, login to your account.  Your scheduled make-up lessons are listed on the Classroom Lessons tab.  Click the <Zoom Login Information> button for the scheduled lesson.

Blue Cards.  After a distance learning class is over, we mail the Blue Card to students who have completed all 10 lessons and are up-to-date on payments. The Blue Cards are generally mailed out a day or two after the session ends.  An email informs you the Blue Card has been issued and mailed.

Parent Classes.  Safeway offers distance learning Parent Classes conducted via a secure Zoom meeting. The class lasts about 90 minutes. State rules require parents to have an audio and video connection to the class. Accordingly, parents must attend the teleconference class on a laptop, tablet or desktop computer with a web camera and microphone.  A cell phone is not an appropriate device for attending the class.  To register, please view any classroom calendar on our web site and click the <Sign Up> button for the Parent Class you wish to attend.

Permit Testing. Students can now take the Class D Knowledge Test (the Permit Test) online from home with an adult proctoring the test.   Information on online testing can be found here.

Permit Tests will also continue to be offered by appointment at select DVS testing centers.  To schedule a Permit Test appointment, the State instructs you to go to (do not add www. to the beginning), select <Schedule or Reschedule a Road or Class D Knowledge Test> and follow the prompts.

BTW Lesson Scheduling. Safeway does not currently have its BTW lesson schedules open for online scheduling. The office is scheduling lessons over the phone for students. Office hours are Mon-Fri, 9:00 AM – 5:00 PM.

Lesson pick-up and drop-off will be done at Safeway classrooms and at selected high schools rather than at a student’s home. Open lessons may not be at a convenient location, but we are happy to schedule one that works best. We are currently hiring and training more instructors, adding more lesson times to our calendar and hoping to allow online scheduling soon, but we just don’t know when.

BTW Priority List. Until we are able to open our calendars, our priority for BTW lessons continues to be students who have an upcoming Road Test.  If you need all 3 lessons, please do not schedule a Road Test before May, at the earliest.  We simply will not be able to schedule all three lessons for you if it is sooner.

If you do schedule a Road Test in May or beyond, please let us know by calling or by emailing the name and DOB of the student and the date, time and location of the Road Test to with the subject “Priority List”.  We will acknowledge your email and put you on the Priority List.  Please be patient as we get in contact with you to schedule lessons. Since most students have already recorded hours of practice driving, we are waiving the recommendation of 30 days between lessons.

Behind-the Wheel COVID Safety Procedures.  Safeway has the following safety precautions for behind-the-wheel training:

  • In order to protect our instructors and students, students who show any COVID-19 symptoms must cancel their behind-the-wheel lesson. There is no cancellation fee for a late cancellation due to illness.
  • Instructors who do not feel well are also required to cancel their lessons.
  • Students and instructors must wear a properly fitted mask at all times in the car.
  • Students will be asked to use hand sanitizer before touching the steering wheel and controls.
  • The instructor must disinfect high-touch surfaces in the vehicle between students.

Road Tests.  Road Tests are available by appointment at a limited number of exam stations. The State will post any updates on their web site:


How do I get my Zoom meeting information?  Students who are registered for a ten-lesson session will receive an email a few days before the start of the session with the Zoom login credentials. That information can also be found in the student’s online account at Safeway.  Click the <Zoom Login Information> button on the Classroom Lessons tab.

Students who are registered for a make-up lesson can also access their Zoom login credentials in their online account at Safeway.  Your scheduled make-up lessons are listed on the Classroom Lessons tab.  Click the <Zoom Login Information> button for the scheduled lesson.

Can I just take distance learning classes only and do my behind-the-wheel lessons elsewhere? No, we’ve decided against that. There is a big difference between the distance learning classes in Safeway’s Teen Package (both classroom and behind-the-wheel) and the classroom-only sessions elsewhere.  Students who complete Safeway’s distance learning classroom instruction will receive a Blue Card, a State form issued by the driving school doing your behind-the-wheel lessons.  Other online programs issue a completion letter.  The Blue Card lets you take the Permit Test.  The completion letter lets you to find a driving school who will agree to do your behind-the-wheel lessons and issue a Blue Card to you.

Will my Service Agreement expiration date be extended?  Yes, expiration dates are automatically being extended for 90 days and will be extended for additional 90 days until we are more fully staffed for BTW lessons.