Important Customer Information (11/19/20)
Safeway remains open offering Zoom classes and in-person behind-the-wheel training. Our employees are instructed to stay home if they do not feel well. This safety policy results in a busy office of cancelling and rescheduling behind-the-wheel lessons. We appreciate your patience as we take care of instructors, students, parents and our office staff during this pandemic.
Classroom Instruction. Safeway is conducting classroom instruction in a distance learning format using a secure Zoom meeting. To register for a class session, click the button at the top of our home page or view the calendars for a school program or classroom near you. Please review the distance learning expectations and requirements at the top of the page and scroll down to the calendar of classes.
Make-Up Students. Students can register for individual missed classroom lessons by logging into their student account. Click the <Student Login> button in the top right corner of our home page and enter your last name, date of birth and home zip code. More recent students will also need to enter a PIN. Go to the Classroom Lessons tab and click <Register for a Make-Up Lesson>. We are also happy to help over the phone by calling our office during business hours.
Blue Cards. After a distance learning class is over, we mail the Blue Card to students who have completed all 10 lessons and are up-to-date on payments. The Blue Cards are generally mailed out a day or two after the session ends. An email informs you the Blue Card has been issued and mailed.
Parent Classes. Safeway offers distance learning Parent Classes conducted via a secure Zoom meeting. The class lasts about 90 minutes. State rules require parents to have an audio and video connection to the class. Accordingly, parents must attend the teleconference class on a laptop, tablet or desktop computer with a web camera and microphone. A cell phone is not an appropriate device for attending the class. To register, please view any classroom calendar on our web site and click the <Sign Up> button for the Parent Class you wish to attend.
Online Permit Test. The State is allowing online Knowledge Tests, however, the ability to sign up is temporarily unavailable on their website due to transition to the new MN Drive system. Once the State has it available, students can take the Class D Knowledge Test (the Permit Test) online from home with an adult proctoring the test. Permit Tests will continue to be offered by appointment only at select DVS testing centers.
To schedule a Permit Test appointment, the State instructs you to go to drive.mn.gov (do not add www. to the beginning). For in-person testing, select <Schedule or Reschedule a Road or Class D Knowledge Test> and follow the prompts. For online testing from home, select <Take a Class D Knowledge Test> and follow the prompts.
BTW Lesson Scheduling. Safeway does not currently have its BTW schedules open for online scheduling. Due to the pandemic, the office is scheduling lessons for priority students who have upcoming Road Tests. We are currently hiring and training more instructors and adding more lesson times to our calendar.
We expect to open BTW calendars for online scheduling by Jan. Opening calendars for online scheduling will be done in two phases. The first will allow students who have not yet taken or scheduled Lesson #1, our Basic Lesson, to do so. We want to give our novice drivers priority so they are taught proper driving techniques before any bad habits develop. Many have been waiting for months to get any instruction.
The second and final phase we expect will be in Feb, when we will be further staffed and can open the BTW calendar to all students for all lessons.
BTW Priority List. Our current priority for BTW lessons continues to be students who have an upcoming Road Test, many of whom have already emailed us. Please do not schedule a Road Test until Feb at the earliest. We simply will not be able to schedule lessons for you.
If you do schedule a Road Test in Feb or beyond, please let us know by calling or by emailing the name and DOB of the student and the date, time and location of the Road Test to firstname.lastname@example.org with the subject “Priority List”. We will acknowledge your email and put you on the Priority List. Please be patient as we get in contact with you to schedule lessons. We are contacting students with the closest Road Tests first. Since most students have already recorded hours of practice driving, we are waiving the recommendation of 30 days between lessons.
Behind-the Wheel COVID Safety Procedures. Safeway has the following safety precautions for behind-the-wheel training:
- In order to protect our instructors and students, students who show any COVID-19 symptoms must cancel their behind-the-wheel lesson. There is no cancellation fee for a late cancellation due to illness.
- Instructors who do not feel well are also required to cancel their lessons.
- Students and instructors must wear a properly fitted mask at all times in the car.
- Students will be asked to use hand sanitizer before touching the steering wheel and controls.
- The instructor must disinfect high-touch surfaces in the vehicle between students.
- Pick-up and drop-off will be done at Safeway classrooms and at selected high schools rather than at a student’s home.
Road Tests. Road Tests are available by appointment at a limited number of exam stations. Locally that includes Arden Hills, Anoka, Eagan and Plymouth. The State will post any updates on their web site: drive.mn.gov
Can I just take distance learning classes only and do my behind-the-wheel lessons elsewhere? No, we’ve decided against that. There is a big difference between the distance learning classes in Safeway’s Teen Package (both classroom and behind-the-wheel) and the classroom-only sessions elsewhere. Students who complete Safeway’s distance learning classroom instruction will receive a Blue Card, a State form issued by the driving school doing your behind-the-wheel lessons. Other online programs issue a completion letter. The Blue Card lets you take the Permit Test. The completion letter lets you to find a driving school who will agree to do your behind-the-wheel lessons and issue a Blue Card to you.
Will my Service Agreement expiration date be extended? Yes, expiration dates are automatically being extended for 90 days and will be extended for additional 90 days until we are more fully staffed for BTW lessons.